SERVICE COMMITMENT
STRONG POTENTIAL IN PARALLEL IN TWO MARKETS
Vietnam - A country promoting the information technology sector, and Japan - a country with a developed and stable economic market. TDA has a strong presence in both nations with a high-quality workforce. At TDA, we have an operational system ready to take on various roles, from analyzing and developing customer requirements to long-term operations and maintenance. Furthermore, TDA is passionate and highly focused, always making every effort to ensure that customers can confidently entrust their projects to us.
We provide mutually complementary services in both Vietnam and Japan, facilitating smooth, rapid, and consistent project execution.
TDA's mission is to strive for the success of our customers.
[BrSE - Manager] responsible for confirming customer requirements
TDA has a skilled Japanese-speaking workforce capable of effective communication and collaboration with Japanese customers. In addition, TDA has high expertise in software development, can create requirement analysis documents, organize development teams, and provide clear and accurate directions with no language barrier. BrSE - Manager acts as a bridge between the customer and the development team, ensuring a consistent understanding of project objectives and progress.
Furthermore, a majority of TDA personnel have experience working with Japanese companies, so we execute projects in accordance with the rules and business practices of Japan. TDA has an office in Tokyo, allowing us to provide prompt responses without being affected by the time zone difference in urgent cases. For example, if a customer in Japan encounters an issue outside of Vietnam's working hours, TDA's Tokyo staff can quickly resolve the problem without having to wait for Vietnam staff to work.
Thorough communication to eliminate inaccurate documents and language misunderstandings.
In addition to daily and weekly reports from TDA and regular progress reports in meetings, we also provide prompt feedback on information received from customers.
TDA always strives to express the details of requirement analysis, business processes, etc., to eliminate any unclear points. We carefully check and examine each item for a unified understanding of the tasks.
Always update the latest technology and improve development efficiency through TDA's unique framework.
commitment3Even in cases of personnel changes in the development team, TDA can easily take over the project without compromising quality and schedule.
Furthermore, the systems and applications developed based on TDA's proven framework have high maintainability. TDA will provide customers with the most readable source code.
Minimize costs with the "Flexible Development Method" coordinated between Tokyo and Hanoi.
commitment4We listen and collaborate with customers in Japan to determine whether the "Labo" or "Project base" development format is most suitable. This provides us with a basis to establish a development team in Vietnam. The initial phase requires frequent exchanges, establishing a foundation in Japan, and rapidly developing in Vietnam. This way, TDA maximizes cost savings while delivering high-quality services.
In the initial phase in Japan, in addition to meetings, we also listen to advisory suggestions for the optimal approach for each customer's specific needs.
Accept a "Small-Scale Start" to reduce implementation risks for customers.
commitment5To eliminate concerns about labo development, TDA accepts "test cases" to allow customers to grasp the quality of the company's services. This makes challenging projects easier to handle.
Through these tests, TDA demonstrates high performance while minimizing project costs.
